Here is some of the content I’ve created for clients such as . For a fuller view of my work, you can explore my portfolio on Contently.
Want to know what it’s like to work with me? Check out my client testimonials on LinkedIn.
How AI in banking is redefining employee-customer interactions
As the AI revolution quickly accelerates, its impact has been felt across multiple industries, including financial services. It’s a new…
NASCAR revs up fan experience with ambitious track network modernization
More so than in years past, today's fans arrive at sporting events expecting their digital devices to work seamlessly. The…
Google Workspace case study
In this case study, I highlighted Uber's innovative use of AppSheet to rapidly build a Google Workspace-integrated internal app for…
ITSM+Toolkit
Learn how to go beyond the service desk to make ITSM processes and tools the center of your connected enterprise…
Sustainable plastics: A new origin story
Thanks to recent scientific advancements, our plastics future could look quite different from our plastics present. Newer, more sustainable plastics…
The Florida Panthers deliver an all-star fan experience
The Florida Panthers have their sights on the Cup. Having claimed an Atlantic Division championship during the NHL's 2021-22 season,…
How HappyOrNot created an IoT solution using Verizon’s Cat-M1 power-saving mode
In this customer success story for Verizon, I report on how Finland-based company HappyOrNot creatively taps an IoT solution to…
Fernblick Wellness Hotel Case Study
In this case study for Bose, I examine how professional technology enhances the guest experience at Hotel Fernblick Montafon, which…
Stepping into the metaverse from the factory floor
In this piece for HP's The Garage, I explore how augmented reality technology is transforming manufacturing and machine repair in…
Conference Room Setup Tips for Hybrid Work Environments
Hybrid work environments — in which some employees work at an office and some work from their homes or other…
How the University of Illinois supports students during (and beyond) campus shutdowns
No one—not even large universities with storied legacies—could have prepared for how disruptive the COVID-19 pandemic would be. The University of…
Asset Management Best Practice Guide
In this best practices guide for Avid, I outline the foundation of a solid asset management strategy for video production…
New collaboration tools: rolling out an enterprise application
I recently began writing for Verizon, and in my new article I explore one of my favorite topics: collaboration tools…
10 reasons to upgrade to the Galaxy Note20
In this article and accompanying infographic, I explored 10 reasons to upgrade to the Samsung Galaxy Note20. This is a…
What Is VR and How Will It Transform CX?
Virtual reality is typically associated with entertainment but the fact is that VR will become increasingly important in shaping customer…
The State of Video Production 2020 Report
What challenges are post-production professionals encountering today, and which emerging innovations are they most excited about? How will broad changes…
How Augmented Reality Apps Can Create the CX Your Customers Crave
In my first article for Oracle's SmarterCX site, I explore how companies are elevating CX with augmented reality apps and…
10 Reasons to Upgrade to the Galaxy Note10
Samsung released the new Galaxy Note10 at the Unpacked event today, and I was very pleased to write a number…
What Elon Musk’s Starlink Mission Means for Global Internet Coverage
Elon Musk's Starlink satellite program aims to provide global internet coverage even in remote areas, but astronomers have raised concerns…
How Brands Can Leverage B2B Social Media for Content Marketing Success
Social media isn't just a key channel for B2C marketers. Here's how brands can leverage B2B social media efforts for…
Create a Paywall with WordPress.com
A paywall is one of the most popular options for monetizing your site with premium content. Here's how to create…
The Insider’s Guide to B2B Personalization
Businesses that succeed with personalization are rewarded with impressive ROI. And while you know that may be true for both…
What is 4D printing technology?
4D printing technology is here. Some experts believe that, over the next 20 years, 4D printing could have an impact…
Getting Personalization Right in the Age of IoT Digital Marketing
With the IoT making personalized marketing easier than ever, here's how to create experiences audiences will want to welcome into…
Want to Achieve Creative Self-Actualization? It’s Time to Look at Your Own Content Consumption
In a creative rut? You can achieve greater self-actualization and improve your content marketing by taking a careful look at…
You’re Demonstrating Content Marketing ROI. Now How Do You Scale for Growth?
Now that you've achieved content marketing ROI, here's how you can build a scalable content strategy that creates sustainable success.…
IT hacking hits the ATM—jackpot!
The United States has experienced a new wave of IT hacking: jackpotting ATM attacks, in which attackers relieve ATMs of…
What Is ENIAC?
ENIAC, also known as The Giant Brain, is the first electronic computer. Here's how it came to be, how it…
3 global artificial intelligence trends rewiring the world
Are you ready for your robot overlords? AI is reshaping industries across the world, as global artificial intelligence disrupts everything…
Enhance Virtual Classroom Learning with Recorded Lectures
Professors are finding new and novel ways to connect with students by using virtual classroom features such as recorded lectures.…
Get closer to complete unhackability with better endpoint security
China has an unhackable quantum messaging network now. (Yes, that's a real thing and yes, I want one too.) Even…
Watch out: Machine learning is now a cybercriminal strategy
Machine learning shows promise for cybersecurity strategies, but it's a boon for a hacker's cybercriminal strategy, too. Here's how. (Download…
What Marketers Can Learn from S-Town’s Meteoric Success and Ensuing Controversy
The S-Town podcast's remarkable success reveals a deep desire for authentic storytelling—but it also raises questions about exploitation that content creators…
A new vision for content marketing technology
I was excited to attend Skyword's Forward 2018 conference in June 2018, not only for the chance to finally meet…
Your air-gapped computers aren’t safe from computer hacking
Hacking goes far beyond malware and phishing, even compromising what some people call the gold standard of secure computing—air-gapped computers.…
How blockchain healthcare is advancing the management of medical records
If any industry needs modernizing, it's the U.S. health care industry. How can we advance the technology underpinning our mission-critical…
AI and mobile devices go together like peanut butter and jelly
AI is on the way, so the industry analysts say, and it's true—we're already tasking virtual assistants with simple errands…
The history of mobile technology — and its future
Mobile phones seem like a relatively recent invention, but they've actually been around in various forms since the early 20th…
Women in technology: Reflecting on STEM success on International Women’s Day
As a woman in tech, this piece was a labor of love. Having served as an IT Director at rapidly…
10 tech inventions that sci-fi got right
For a devoted Trek fan, this was pretty much a dream assignment: 10 tech inventions that sci-fi got right. I…
Understanding network hacks: Our TV isn’t safe!
Hacking is a growing threat to us all, as the recent Equifax hack has demonstrated once again, and it's even…
Liquid biopsies are changing how we fight cancer
This is one of the more interesting assignments I've had in a while: a piece on liquid biopsies and how…
Can we put our fate in a chatbot’s virtual hands?
Artificial intelligence is all the rage these days, and chatbots are just one example of how AI may revolutionize business…
Case Study: How Yahoo! JAPAN Used Open vSwitch* with DPDK to Accelerate L7 Performance in Large-Scale Deployment
This was an intriguing and challenging assignment: a case study for Intel explaining how Yahoo! Japan was able to successfully…
Design thinking revamps tech design from A to Z
How do companies create innovative, revolutionary tech experiences? Through design thinking: a user-centric approach to technology product design. (Download PDF)
What does the future of automation hold for modern-day Luddites?
Luddites riot during the Industrial Revolution The future of automation promises massive gains in productivity, but what will workers be…
The Cloud Explained So Simply, Even Your Grandma Will Understand
The cloud can seem like a nebulous, vague concept, particularly for some folks of a certain generation who are more…
When tech innovation infuriates customers
As a former IT director, I strongly believe that tech innovation solely for the sake of innovation doesn't do us…
What’s the best way to contact your IT manager? Basically, don’t
I had great fun writing this tongue-in-cheek piece about how to (not) contact IT. My writing style tends to gravitate…
To boldly go: Why space-based technology matters on Earth
As a devoted Star Trek and sci-fi fan, I got a kick out of researching and writing this piece for…
Talk the talk: How to teach your coworkers to speak IT
It's true, IT folks have a jargon all our own. We often bond with one another through geekspeak, but it…
A day in the life of the help desk: Chaos with a smile
A day in the life of the help desk: frazzled users, vague complaints, and a queue that needs attention. Here…
Is artificial intelligence coming to an IT team near you?
Artificial intelligence isn't just a sci-fi concept: it's becoming a reality. Here are a few ways AI could strategically enhance…
Could Collaboration Really Bring the End of Email?
Some businesses are beginning to look beyond e-mail toward other solutions that may better address the needs of today’s workplace.…
About Me
Rose de Fremery
Living at the intersection of digital culture and creativity.
