What’s a chatbot, and why should we care that businesses are increasingly using them to augment their customer service operations? They provide a glimpse of what the future of automation may look like. While their introduction has met with mixed success, there’s no question we’re going to interact with more of them before long (in […]
I’m pleased to share this recent piece I wrote for HP’s Tektonika Magazine: What does the future of automation hold for modern-day Luddites? It’s a happy development when I receive a writing assignment that is so well matched to my own interests, and I thoroughly enjoyed writing this piece as a result. Anyone who harbors […]
Rose de Fremery
Living at the intersection of digital culture and creativity.